At ThreeSixty Mind, we care deeply about your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or use our services. We’re committed to keeping your details safe and being completely transparent about what we do with them.

1. Who We Are

We are ThreeSixty Mind, a behaviour change organisation offering mental health and well-being support. Our focus is on helping survivors of domestic abuse, frontline workers, and organisations who care about mental wellness and safety.

2. What Information We Collect

We may collect the following information from you:

When you contact us or sign up:

• Your name
• Email address
• Phone number
• The name of your organisation (if relevant)
• Any details you share with us during consultations or through our contact forms

When you browse our website:
We collect technical data such as:

• Your IP address
• The type of device and browser you’re using
• Pages you visit and how long you stay on them (through cookies or analytics tools)

3. How We Use Your Information

We use your information to:

• Respond to messages or requests you send us
• Deliver the services or support you’ve asked for
• Improve our website and user experience.
• Send updates or newsletters if you’ve asked to receive them
• Make sure we meet any legal requirements.

We’ll only use your information for the purpose you gave us, and we’ll never use it for anything unrelated without your permission.

4. Why We’re Allowed to Use Your Data

We only collect and use your information when:

• You’ve given us permission
• We need it to provide a service you’ve requested
• We have a legal responsibility to do so
• We believe it’s in our legitimate interest to improve our services and keep things running smoothly

5. Who We Share It With

We’ll never sell or trade your information. We may share it with trusted partners who help us run our website or deliver our services—like IT providers or email platforms—but only when necessary and only with your privacy in mind.

If we ever have to share information for legal reasons, we’ll always follow the law and make sure your rights are respected.

6. How We Keep Your Information Safe

We take steps to protect your personal information and keep it secure. Whether it’s stored digitally or on paper, we have measures in place to prevent it from being lost, misused, or accessed by anyone who shouldn’t see it.

7. How Long We Keep Your Information

We only keep your data for as long as we need it—whether that’s to provide our services, follow the law, or resolve any issues. When we no longer need it, we’ll securely delete or anonymise it.

8. Your Rights

You have the right to:

• See what personal information we hold about you
• Ask us to correct anything that’s wrong
• Ask us to delete your information (unless we’re legally required to keep it)
• Withdraw your consent if you’ve given it
• Object to how we use your data
• Make a complaint to the UK’s Information Commissioner’s Office (ICO) if you’re not happy with how we’ve handled your data

If you’d like to make a request or ask a question, just email us at indi1003@hotmail.com.

9. Cookies

We use cookies to make our website work better and to understand how visitors use it. You can turn off cookies through your browser settings if you prefer.

10. Links to Other Sites

Our website may link to other websites. Please know that we’re not responsible for their content or privacy practices. We suggest reading their privacy policies before sharing any personal information.

11. Updates to This Policy

We may update this policy from time to time to reflect changes in the law or how we work. We’ll post any updates on this page, so feel free to check back now and then.

12. How to Contact Us

If you have any questions about this policy or how we handle your data, you can reach us at:
Email: enquiries@threesixtymind.com
Phone: +44 7583 037798